Marking Agent for Social Care Client

Problem

This social care agency had a significant capacity problem within their training team when onboarding new care workers and trying to put them through the Care Certificate process.

The capacity problem was enhanced by their desire to have people deliver hand-written answers to the questions. This helps ensure new care workers absorb more knowledge - but it taxes the training team even more.

Solution

I worked with the training team to quickly work up an AI agent using Replit, and OpenAI as the model to run the AI workflows.

The training team can create and edit quizzes in a platform, and the AI agent works in two stages:

• Stage 1 --- the training team member uploads screenshots of the handwritten quiz papers to the platform and the AI reads and saves their answers (with crazy good accuracy)
  Stage 2 --- once all papers per quiz have been uploaded, the AI then marks that persons answers against the selected Care Certificate standard - as well as any additional guidance from the social care agency

Impact

In a busy week where they are onboarding multiple care workers, the training team have estimated time savings of 15-20 hours per week.